General FAQs

When/Where is the 2015 Sustainable Long-Term Care Conference?

The 2015 full-day conference for Sustainable Long-Term Care will be held on Thursday, October 8, 2015, at the Mission Bay Conference Center at UCSF.  The Mission Bay Conference Center is located at 1675 Owens Street, San Francisco.


How do I register for the conference?

  • To register online, please click here.
  • To register by mail, fax or email, please fill out and return the Registration Form to Jenny O’Toole
  • To register by phone, call Jenny O’Toole at 415-292-8752


What will the weather be like?

The best time to visit San Francisco is September through November. You can expect sunny, warm weather in October.


What clothing should I wear?

Dress for autumn. Inside the MBCC, the Robertson Auditorium is comfortable and typically air conditioned. A warm sweater is recommended. Dress code for the conference is business casual. Exhibitors should wear business attire.


Will meals be provided?

Breakfast, lunch and snacks are included.


Can I bring a guest?

Guests are welcome to register for the conference separately, as everyone needs to pay for their own registration. This is a professional event, and therefore children are not allowed. See Conference and Group Rates page for more details.


Will I receive Continuing Education credits or a Certificate of Attendance (if Continuing Education credits are not applicable) for attending? 

Six (6) Continuing Education (CE) credits have been approved or are pending approval for the following professions: Assisted Living Facilities Administrators (RCFE), LCSWs/MFTs (BBS), RNs/LVNs (BRN) and Psychologists (APA). There is a $30 fee to receive a CE certificate. There is no charge for a Certificate of Attendance. Click here for further details.


May I videotape or photograph the event?

No, attendees may not record the event without written permission from the chair of the conference. Email for more details. Please be aware that during the conference, attendees, their guests and exhibitors may be photographed and videotaped by On Lok staff. Some of these video clips and photos may be displayed by On Lok as part of future publications or materials promoting the Sustainable Long -Term Care conference.


I can no longer attend the conference, what can I do?

Conference registration is non-refundable, but is transferrable to a colleague/friend. No refunds issued for cancellations of any type, including no-shows. For unforeseeable circumstances, please contact Jenny O’Toole at


If I am having issues with the website, who do I contact?

Email the webmaster or call 415-292-8322


Are there exhibiting or sponsorship opportunities?

Yes, click here to view the exhibitor registration page and available sponsorship opportunities.